Technical White Paper: Enabling an Enterprise for B2B Video Conferencing
The purpose of this technical white paper is to provide IT executives and video conferencing professionals with best practice for opening an organization’s infrastructure to support Business-to-Business (B2B) video conferencing over internet.
There is a growing demand for B2B HD video conferencing in areas such as:
- Sales (initial sales meetings, renewals, account updates)
- Marketing (product launches, road shows, press conferences)
- Support (call centers, case resolution)
- Purchasing (RFP/RFI Q&A meetings, meetings with vendors)
- R&D (meetings with partners, suppliers, manufacturers)
- M&As (Confidential board room discussions)
To facilitate B2B video conferencing, a number of components have to be addressed from an infrastructure perspective, including:
- Firewalls
- DNS setup for incoming calls
- Public signaling and call-control infrastructure
- B2B address book
- Internet network quality
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